Help & Support

What is Island Vibe Collection?

Island Vibe Collection is an online boutique bringing you island-inspired fashion, accessories, and vibes—no matter where you are in the world.

2. Where do you ship from?

Orders are fulfilled by our print-on-demand partners and shipping partners in the U.S. and other locations, depending on the product and your address.

3. How long does shipping take?

Do you offer international shipping?

Processing usually takes 2–5 business days.
Shipping typically takes:

U.S.: 3–7 business days
International: 7–21 business days
You’ll see an estimated delivery time at checkout.

Yes. We ship to many countries worldwide. Shipping options and prices are shown at checkout based on your location.

5. How do I track my order?

6. What is your return & exchange policy?

Once your order ships, you’ll receive an email with a tracking link. You can use that link to follow your package’s journey.

If there’s an issue with your order, contact us within 14 days of delivery.

Items must be unused and in original condition.
Some items (like custom or made-to-order pieces) may not be eligible for return unless damaged or defective.

7. What if my item arrives damaged or incorrect?

If your order arrives damaged, misprinted, or you received the wrong item, email us with your order number and clear photos within 7 days of delivery. We’ll review and arrange a replacement or refund where applicable.

8. How do I contact customer support?

You can reach us through the contact form on our site or by replying to your order confirmation email. We’ll get back to you as soon as possible.

CONTACT